Terms and Conditions

Shipping Policy

All items will be shipped with tracking number.India Post or popular courier services may be used for shipping items. This includes shipping modes like India Post Speed Post, Registered post, and Parcel post.

Insured shipping may also be provided by Sellers at additional cost in case of high value items. It is encouraged that buyers ask for insured shipping for items over Rs. 20000. Insured shipping will incur additional charges. Items over this amount are not covered under refunds if sent uninsured.

COD

At this time Cash on Delivery option is not available. You need to make the payment for your purchases.

Cancellation Policy

Orders may be cancelled before they are shipped. Full refund in case of cancellation before shipping the order. No cancellation after the order has been shipped.

Return Policy

Returns are accepted if the item sent does not match the item listed.

Returns are also accepted if the item was damaged during shipment.

At this time we do not accept unconditional returns.

Refund Policy

Full refund in case the order is cancelled before shipping.

A refund may also be provided if the item does not reach the buyer. However high value items may not be eligible for refunds if these were shipped uninsured.

Refund will also be provided in case acceptable returns.

Please make a video of the package as you open it to ensure speedier refunds.

Refunds will be made in the same mode as payment.

Secure Payments

Your payments are completely secure.

  • We use industry standard payment gateway that is used on most ecommerce websites.
  • We do not store any of your credit/debit card information.
  • No one from Sankalan Art Gallery will call you for OTP.
  • Please do not share your OTP with anyone.